Your journey to better
care is almost here.
Phymes is where care will find its rhythm again.
The system meant to care for us too often falls short. Phymes is built with compassion and shaped by real stories to change that. Soon, you will finally have a simpler, smarter, and more human way to discover the supports you deserve, connect with your community and providers, and feel seen and heard, wherever you are in Australia.
Experience the future of care, first.
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Our platform
What Phymes brings to your journey
Introducing Lumen: Clarity for complex care in Australia. Lumen is our central platform that cuts through the complication of care. It unifies your supports, services, and community network, giving you direct, immediate control of your care journey when and where you need it most.
Simplified discovery
Moving you beyond basic listings to intelligent connections with the best-fit care providers, based on your needs and location.
Shared journeys
Find and connect with others who share your journey, and share real-world insights and support in a safe space, free from judgement.
Unified management
Take control of your care journey. Manage appointments, track your supports, and connect with providers from one intuitive dashboard.
Focus on care
We're turning complex admin into human care. Lumen frees providers to spend less time on paperwork and more time delivering meaningful care.
Our Lab
Help us build a system you deserve.
We all are navigating systems that are frustrating, complex, and often fail. We see the strain and the hidden costs we all shoulder every day.
Your lived experience is the essential foundation for this change. We can only eliminate systemic issues—not just the surface problems—if you share your direct, unfiltered truth with us. We are listening for the unspoken friction and the daily risks we all share.
Share your journey by offering your input to help us build this change. Your contribution will help us achieve genuine, human-centred change.
Our story
Our path forward
Lumen is Latin for light. We chose it because navigating care in Australia often feels isolating, complex, and dark. We're building something brighter.
We are building Lumen because we understand that seeking support can feel overwhelming. Our purpose is simple: transform that overwhelm into clarity and connection, grounded in empathy, trust, and shared knowledge.
You are not alone
We believe the wisdom from lived experience is invaluable. Lumen creates space for Australians to find and connect with others who understand their journey — building community through shared experience.
Removing the Red Tape
We're committed to dissolving the administrative fog between you and the care you deserve — bringing clarity, transparency, and direct control so you can focus on what matters: your well-being.
Care that focuses on you
Our vision extends beyond individual care management. By simplifying the system, we empower users with better information and free providers to spend less time on compliance, more time on care.
What drives us
Your stories. Your struggles. The knowledge that care shouldn't be this hard. We're building a system where every Australian can get the support they deserve, at the moment they need it most.